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Contact Us


Captus Press Inc. - For access assistance and technical support

Telephone: 416-736-5537
  Outside the Toronto area - 1-866-348-7888 toll free from Canada and continental USA
Telephone Support Hours: Weekdays, 9am - 5 pm Eastern.
Calls outside of normal support hours will generally be returned within 24 hours.
E-mail:  We endeavor to reply to all emails within 24 hours.


American Planning Association

Address: 1030 15th St., NW
Suite 750 West
Washington, DC 20005-1503
Telephone: 202-872-0611
Fax: 202-872-0643

To receive Certification Maintenance (CM) credit, AICP members must listen to the training product in full, and then complete an evaluation of the training product at

Claim your CM credit by using the following steps:


1)   Log into the APA website using your APA ID number and password.

2)   Visit and select Add CM-Registered Credits.

3)   In the box to the right of the calendar, click on the Distance tab.

4)   Narrow your search by typing a portion of the title, for example, "Health Impact Assessments" into the search box, and click Search.

5)   Click the "Add to My Log" button next to the training product you wish to log.

6)   Please insert the date you completed the product, rate the event, add a comment (optional), and click on the Ethics statement and answer, before clicking Submit.


If you experience a technical problem reporting your CM credits or have a general question about the CM program, please contact customer service at or (202) 872-0611 and a customer service associate will be available to assist you.